ISSS 2009

Topics
The topics of the ISSS 2009 include but are not limited to:
 * Services design & engineering,
 * Services innovation & management,
 * Services modeling & simulation,
 * Industrialization and standardization of services,
 * Configuration and evaluation of business services,
 * Services systems and service components,
 * Services platforms for orchestrating and maintaining services,
 * Basic services technologies and architectures,
 * Customer Integration in Service Desiong, Delivery and Operation,
 * Services innovation & management (key success factors, service types e.g. systems integration, professional services, self services,
 * Services marketing (e.g. brand building),
 * Service business models (e.g. Services pricing, revenue strategies and organaization) and their evolution,
 * Services governance and organizational transformation,
 * Management and customizing/localization of services,
 * Services operation and service offshoring,
 * Risk Management for services,
 * Legal aspects of services (assets, intellectual property building, property rights, branding),
 * Service excellence and service productivity,
 * Service export and internationalization of services and
 * Other services related topics

Submissions
ISSS 2009 seeks two types of contributions:
 * Full research papers (english, 10 pages),
 * Industrial experience papers (english, 6 pages).

All submitted papers will undergo a rigorous double blind peer review process. Hence, the author(s) name(s) and address(s) must NOT appear in the body of the submitted paper, and self-references should be in the third person. Only the title should be shown at the first page, without the author's information. Papers will be selected based on originality, quality, soundness and relevance. All contributions must be original, not published, accepted or submitted for publication elsewhere.

Important Dates

 * Submission of symposium papers: Oct. 25, 2008
 * Author Notification of Acceptance: Nov. 30, 2008
 * Submission of publication-ready papers: Dec. 31, 2008
 * Symposium dates: March 23-25, 2009

Publishing of accepted works
All research and industrial papers will be published within a series of the Institute for Applied Informatics (InfAI) e. V. published by Logos Verlag Berlin (Scientific Publisher).

Selected best papers will be invited to create extended versions and submit to special issues of international journals (e.g. Electronic Markets Journal ).

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